A marketplace with a small, clear set of rules

What HireHelpers is

HireHelpers is a marketplace that introduces homeowners and independent home-service pros. A homeowner describes a project once. Pros who offer that service in that area see a summary and can say they are interested. The homeowner decides which pros get their number.

We are not a contractor. We do not perform, supervise or guarantee any work, and pros are not our employees or agents. Any quote, contract or warranty is between the homeowner and the pro.

What homeowners get

It costs homeowners nothing. You choose which interested pros get your number, up to six per request, so you hear only from pros you picked.

Pros see a summary first. Your phone number, email address and any street address stay hidden from every pro until you tap Share my number for that pro, and you can close your request at any time.

How pros pay

Pros pay $10 for cleaning and handyman leads, $30 for other trades, or $250 for an exclusive lead, and only when the homeowner shares their number with them. The price is shown first. There is no monthly fee. Credits do not expire.

Because a homeowner shares their number with at most six pros, a pro competes with at most five others for any lead. A pro can also ask for a request exclusively: if the homeowner shares with that pro, the request closes to everyone else. We do not make claims about how many leads become jobs.

What we check and what we do not

We review insurance certificates. A pro with the "Insurance verified" badge uploaded a general liability certificate that a person on our team reviewed and approved. A "Phone verified" mark means someone entered a code we sent to that phone number.

We do not check licenses, run background checks or review a pro's past work. Ask each pro for proof of license and insurance before work starts. The Verification page lists exactly what the badges mean.

When a lead has a problem

If a lead is fake or the homeowner cannot be reached, flag it within 72 hours of unlocking. A pro can ask for a credit within 30 days of unlocking a lead for other reasons. A person reviews every flag and request, and an approved one puts the price back into the pro's balance as credits.

Reviews come only from homeowners, and the star rating counts reviews from homeowners who tell us they hired the pro through HireHelpers. We do not take payment to place, change or remove a review.

Your information

We share your contact details only with the pros you choose by tapping Share my number, up to six, and only for that request. We do not sell personal information. Analytics is off until you allow it, and we run no advertising.